Beyond Content: Designing Learning Experience at a Distance
What e-learning designers can borrow from digital product design.
Drawing on her background in digital product management, Xiao shares what she has borrowed from that world to better understand learner experience, test ideas early, and refine learning design over time.
In this session, we'll explore:
how journey mapping can help reveal key moments of friction, confidence, and engagement in self-directed learning
how rapid prototyping and simple user testing can help you improve the learner experience before building the full module
how feedback loops—including learner feedback and data analytics—can support ongoing refinement once learning is live
Agenda:
4:00pm: In-person and online networking
4:30pm: Session starts
Competency Framework:
Speaker: Xiao Zhang
Xiao Zhang is co-founder of Orion Group, where she builds “Leadership Gym” — a practice-based community where leaders strengthen the human skills needed to navigate constant change together. A 2025 20 Under 40 recipient from the NZ Chinese Entrepreneur Association, Xiao blends games and human-centred design to create learning experiences that stick.
Host: Lower North Island
Event eligibility: This event is open to NZATD members, affiliates and non-members.
Registering for this event:
Cancellations and Attendance:
New Zealand Association for Training and Development (NZATD)
Address: P O Box 9319, Waikato Mail Centre, Hamilton 3240
Phone: 021 794 277
Email: nzatd@nzatd.org.nz